Your privacy is rm888's priority. This document clearly explains how we collect, use, store, and protect your personal information when you use the rm888 platform. We are committed to keeping your data safe and handled responsibly.
Six core principles that underpin data management and user privacy on the rm888 platform.
All data transmitted between your device and rm888 servers is protected with 256-bit SSL encryption — the same bank-grade security technology used by Malaysia's leading financial institutions.
Rm888 does not sell, rent, or commercialise your personal information to any third party for marketing purposes. Your data belongs to you, not to us as a business asset.
Your personal data is stored on servers protected by strict access controls. Only authorised rm888 staff may access user data, and only for legitimate operational purposes.
You have the right to access, correct, or delete your personal data. rm888 provides clear channels for users to submit privacy-related requests.
Rm888 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international privacy regulations. We update this policy periodically to remain compliant with the latest legislation.
In the event of any data breach affecting your information, rm888 is committed to notifying affected users in a timely manner in accordance with legal requirements.
As an rm888 user, you have the following rights regarding the personal data we hold about you.
Request a copy of the personal data we hold about you.
Correct inaccurate or incomplete personal data.
Request deletion of your data in certain permitted circumstances.
Restrict the processing of your data under certain circumstances.
Receive your data in a structured, machine-readable format.
Object to the processing of your data for direct marketing purposes.
This Privacy Policy explains how rm888 ("We", "Platform") collects, uses, discloses, and protects your personal information when you use the rm888 website, mobile app, or any services offered under the rm888 brand.
Rm888 takes user privacy extremely seriously. As an online wagering platform operating for Malaysian users, we understand how vital trust is. That trust can only be built when you know clearly that your personal data is handled with care, responsibility, and in full compliance with Malaysian law.
This policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the rm888 platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our platform.
This Privacy Policy should be read in conjunction with Terms and Conditions rm888. Both documents together form the complete agreement between you and rm888.
Rm888 collects various types of personal information depending on how you interact with our platform. Below are the categories of data we collect:
| Data Categories | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number, document images | KYC verification, fraud prevention |
| Contact Data | Email address, phone number, residential address | Account communications, customer support |
| Financial Data | Bank account details, eWallet information, transaction history | Processing of deposits and withdrawals |
| Technical Data | IP address, device type, web browser, access logs | Security, technical troubleshooting |
| Gaming Data | Game history, betting, wins, session duration | Platform operations, legal compliance |
| Preference Data | Account settings, language preferences, notification options | Personalise the user experience |
Most of the data we collect comes directly from you — during account registration, identity verification (KYC), transaction processing, interactions with customer support, or when you update your account profile.
When you use the rm888 platform, our systems automatically record certain technical data such as your IP address, device and browser type, pages visited, session time and duration, and other activity logs related to platform operations.
In certain situations, rm888 may receive information about you from legitimate third parties, such as identity verification service providers, payment providers for transaction verification, or relevant regulatory bodies.
Rm888 only collects data that is strictly necessary for the stated purposes. We practise data minimisation — meaning we do not collect more than we need.
Rm888 uses your personal data for the following purposes, all of which are based on a valid legal basis:
Rm888 does not sell or rent your personal data to any third party. However, in certain limited situations, we may share your data with the following parties:
Rm888 works with trusted third-party service providers to support platform operations — such as payment service providers, licensed game providers, and identity verification companies. These providers may only use your data for the specific purposes we direct and are bound by strict confidentiality agreements.
Rm888 may disclose your data to the relevant authorities when required to do so by law, court order, or valid legal process. This includes disclosing data to law enforcement agencies when necessary for criminal investigations.
In cases where rm888 needs to protect its legal rights, assets, or the safety of other users, we may share the necessary information with relevant parties.
In all data-sharing situations, rm888 shares only the minimum information required. We ensure that all third parties receiving your data operate to privacy and security standards comparable to those of rm888.
The security of your personal data is rm888's top priority. We implement a range of technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.
Rm888 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Generally, active account data is retained for the duration your account remains active. Following account closure, rm888 retains certain records for the period required under applicable anti-money laundering legislation.
The rm888 platform uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage, and ensure certain features function correctly.
You can manage your cookie preferences through your web browser settings. However, disabling certain cookies may affect the functionality of the rm888 platform.
Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding the personal data rm888 holds about you:
To submit any request regarding your privacy rights, please contact the rm888 support team via email at [email protected] or via the platform's Live Chat. rm888 will respond to your request within 30 business days.
Some data deletion requests may not be fully fulfilled if rm888 has a legal obligation to retain that data. rm888 will clearly inform you of the reasons for any such refusal.
The rm888 platform is strictly for adults aged 18 and above. rm888 does not knowingly collect or process any personal information from individuals under the age of 18.
If rm888 discovers that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account. If you believe a minor has registered on our platform, please contact us immediately.
Rm888 reserves the right to amend or update this Privacy Policy at any time. Any changes will be posted on this page along with a new effective date. For material or significant changes, rm888 will endeavour to provide reasonable notice to users via email or in-platform notifications.
Your continued use of the rm888 platform after any changes are published constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns, or wish to submit a request regarding this Privacy Policy or the management of your personal data by rm888, please contact us via:
Rm888 is committed to addressing all privacy-related inquiries seriously and in a timely manner. Our privacy team will assess each request and provide a clear, informative response within 30 business days from the date the request is received.
Rm888 will always handle your personal data with the utmost integrity. Your trust is the foundation of our relationship, and we will never take this responsibility lightly.
Rm888 protects your privacy with 256-bit SSL encryption and a strict no data sales policy. Register today and play with complete peace of mind.